Software maintenance that catches problems before your users do
Monitored. Patched. Handled by the team that built it.
We keep products healthy after go-live. Continuous monitoring, scheduled security and dependency updates, and new features from developers who already know the codebase. Based in Vienna, working with clients across Europe.
Zurich Insurance, the Vienna Red Cross and whoranks rely on us long after launch.
Support and Software Maintenance from Vienna.
Launch day is the start of a product's real life. Everything that determines whether it is still good in three years happens after it.
Most software problems stay quiet for a while. A dependency falls behind. A security advisory goes unpatched. A query that was fine at ten thousand rows stops being fine at two million. By the time a user notices, the thing has usually been growing for weeks. Proactive maintenance is what stops that pattern from starting.
We watch the product continuously, so performance anomalies and error spikes reach us before they reach your users. Updates go out on a schedule, security patches, dependency upgrades and compatibility fixes, timed so they do not collide with your operations. And when something does break, the people responding already know the system instead of spending three days reading it.
The same standard we hold during development and testing applies here. If the product needs more than upkeep, we also handle new features and modernization.
What you get with Dotbite as your maintenance partner
- Continuous monitoring. Performance, uptime and error rates tracked around the clock.
- Updates on a schedule. Security patches and dependency upgrades before they become urgent.
- A team that knows your code. No onboarding delay when something needs fixing now.
- We flag improvements. You hear what could be better, alongside what needs fixing.
- New features when you want them. The same team, no handover.
- Modernization when it is time. For when upkeep stops being enough.
Who looks after your product after launch?
Book a free discovery call →
Our clients
What our clients say
Read the review on Clutch →From 2020 to 2024, Dotbite helped us implement a digital health platform for COVID 19 self-testing. The project was implemented within a very short time and with high agility. The collaboration was very trustful, straightforward and friendly. The final product showed a first-class user experience and top performance.
Angela Hengsberger
Procurator, LEAD Horizon
Read the review on Clutch →Working with Dotbite has been an absolute pleasure. I can only praise our collaboration in the highest terms - it’s genuinely fun to work with you, and I’m already really looking forward to what we’ll build together next.
Daniel Petri
Head of Digital Transformation, epunkt
Read the review on Clutch →Everything we specified got delivered. What stood out was how proactive the project management was throughout. No chasing, no surprises. Dotbite delivered ahead of schedule and was genuinely easy to work with. It was the best IT project I've ever experienced.
Armin Blassnig
CEO, upgr8
Read the review on Clutch →Dotbite quickly understood our requirements and the processes behind them, and replaced our legacy system module by module without interrupting daily operations. Communication was easy, responsive and solution-oriented.
Karl Renner
CEO, Renner Innenausbau
I was absolutely delighted with how quickly the Dotbite team got to work. They focussed very strongly on understanding what the requirements were and supported us in the process both strategically and as sparring partners. I will definitely hire Dotbite again for my next projects.
Dr. Johannes Braith
CEO Storebox, Co-Founder whoranks
Working with the Dotbite was seamless – communication was straightforward, processes were fast, and their ability to quickly grasp our specific subject matter combined with high solution competence and strong service orientation truly impressed us.
Christian Hayer
Head of SCD, Zurich Insurance
From the very beginning, we had a direct and personal connection with Dotbite, and the collaboration was very open and straightforward. The team quickly familiarized themselves with the specifics of the steel trading industry and developed a unique solution for us. I can wholeheartedly recommend Dotbite.
Fritz Bogner
Managing Director, Fixmetall
Read the review on Clutch →Working with Dotbite on the development and maintenance of our Vengolino app was simply great! The team is competent, reliable and incredibly uncomplicated. Whether it was updates or new features, everything went smoothly and quickly.
We are very satisfied and look forward to further joint projects with Dotbite!
Christopher Slapal
Head of Marketing & Sales, Vienna Red Cross
Read the review on Clutch →What stood out most about this company was how exceptionally well-organized and professional they were despite being a small team. They consistently gave us the impression that everything was under control, and approached every challenge with a solutions-oriented mindset. Throughout the project, we always felt supported and in good hands.
Elli Leeb
Co-Project Lead, Cinema Next
Read the review on Clutch →What stood out most was the professionalism and extensive experience of the team, along with our shared commitment to delivering exceptional results for clients. We truly look forward to continuing this partnership on future projects.
Andreas Mersich
CEO, Studio Brisk
Read the review on Clutch →It is a very fast, uncomplicated and, above all, effective collaboration. The short communication channels allowed us to develop the product on a high pace and quality.
Lukas Persterer
Founder and CEO, Digitale Tennisschule
Read the review on Clutch →Dotbite's team truly understood our challenges and expertly transformed them into a seamless, user-friendly platform. Their expertise in product development was the what we were looking for. Our go-to-partner!
Eldin Selimovic
Founder, qondition
We launched our new website together with Dotbite and the collaboration was thoroughly professional and seamless. The team communicates clearly and understandably, even for people who aren’t web design experts. We were especially impressed by the flexibility and adaptability of the entire team.
Zoe Borzi
Project Lead, Cinema Next
The collaboration with Dotbite was uncomplicated & very direct without a lot of back and forth. The only thing we focussed on was the output & we are very proud of that!
Ajdin Memic
Administration Manager, RM Apartments
Read the review on Clutch →Right from the start, I had the feeling that I had not only found a competent partner in Dotbite, but also someone who would join us on this journey and be on board with us to steer it.
Dominik Tuchschmidt
Business Development Manager, Boritea
Read the review on Clutch →Dotbite delivered a neat click-dummy prototype with clear user stories for several scenarios and personas. The handover to technical implementation was smooth, our developer could take over directly from the Figma screens. They were very lean, competent, flexible, and professional.
Michael Obrist
Product Manager & UX Lead, Voicy
We have been working with Dotbite for a while now and every time had an excellent working experience. The team of Dotbite is very professional and skilled to deliver highest quality in high speed when it comes to anything regarding product development, innovation and building ventures.
I highly recommend Dotbite.
Dr. Vijay Verma
CEO, Dharma Funding Solutions
Read the review on Clutch →Thanks to Dotbite we got a high performing product ready to scale. The cooperation went perfect and easy on the go, with valuable feedback from all sides. There inputs definitely helped us immensely and I am really happy to have them as a strategic partner. Great bunch of people.
Leon Herscovici
Co-Founder, Matara
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Technologies we use
Who is Dotbite?
Dotbite is a team of passionate software engineers, creative designers, digital natives, innovative thinkers, and inspiring product owners who thrive in the digital world. We specialize in scalable solutions for large amounts of data, fast infrastructure, and a user experience made for humans.
Our approach
Together with the customer, we take a holistic look at the project, sift through rough edges, find hidden potential and possible obstacles. The customer’s idea is consistently pursued from the initial concept to beyond the market launch.
Targeted prototypes and conclusive MVPs ensure that the idea is on the right track. Our agility through Scrum allows us to implement changes quickly. Short communication channels and our dedicated teams also ensure that there is always a team member available who is intimately familiar with the subject matter.
Ready to connect the dots?
Hi, I’m Emir, CEO and Co-Founder of Dotbite.
You have an interesting idea for a digital project and are looking for a sparring partner pushing the challenge through with you?
You’ve come to the right place.
Frequently Asked Questions
What does ongoing maintenance cost?
It is priced on what the application actually needs, which depends on its size, its traffic and how often it changes. At Dotbite this normally runs as a SLA (service level agreement) with an agreed monthly scope, so budgeting is predictable and bug fixing and updating do not each need a quote.
What is included in maintenance?
Monitoring of performance, uptime and error rates, security patches, dependency and framework upgrades, plus the small fixes that come up in daily use. We also flag what could be improved rather than only reporting what broke.
Do you maintain software someone else built?
Yes. We read the codebase first and give you an honest assessment, including anything that should be fixed before we take responsibility for it. If the system is in worse shape than expected, you hear that before signing rather than months later.
Our application runs fine, why pay for maintenance?
Because the risks build quietly. Dependencies fall out of support, security advisories go unpatched, and a query that was fast at ten thousand records is slow at two million. Maintenance is what stops those from becoming an outage at the worst possible moment.
What happens when something breaks?
The developers who respond already know your system, so there is no reading-in period before anyone can act. Response expectations are agreed in advance and written into the arrangement, matched to how critical the application is for your business.