Software maintenance that catches problems before your users do
Monitored. Patched. Handled by the team that built it.
We keep products healthy after go-live. Continuous monitoring, scheduled security and dependency updates, and new features from developers who already know the codebase. Based in Vienna, working with clients across Europe.
Zurich Insurance, the Vienna Red Cross and whoranks rely on us long after launch.
Support and Software Maintenance from Vienna.
Launch day is the start of a product's real life. Everything that determines whether it is still good in three years happens after it.
Most software problems stay quiet for a while. A dependency falls behind. A security advisory goes unpatched. A query that was fine at ten thousand rows stops being fine at two million. By the time a user notices, the thing has usually been growing for weeks. Proactive maintenance is what stops that pattern from starting.
We watch the product continuously, so performance anomalies and error spikes reach us before they reach your users. Updates go out on a schedule, security patches, dependency upgrades and compatibility fixes, timed so they do not collide with your operations. And when something does break, the people responding already know the system instead of spending three days reading it.
The same standard we hold during development and testing applies here. If the product needs more than upkeep, we also handle new features and modernization.
What you get with Dotbite as your maintenance partner
- Continuous monitoring. Performance, uptime and error rates tracked around the clock.
- Updates on a schedule. Security patches and dependency upgrades before they become urgent.
- A team that knows your code. No onboarding delay when something needs fixing now.
- We flag improvements. You hear what could be better, alongside what needs fixing.
- New features when you want them. The same team, no handover.
- Modernization when it is time. For when upkeep stops being enough.
Who looks after your product after launch?
Book a free discovery call →
Our clients
I was absolutely delighted with how quickly the Dotbite team got to work. They focussed very strongly on understanding what the requirements were and supported us in the process both strategically and as sparring partners. I will definitely hire Dotbite again for my next projects.
Dr. Johannes Braith – CEO, Storebox & Co-Founder, whoranks
Working with Dotbite on the development and maintenance of our Vengolino app was simply great! The team is competent, reliable and incredibly uncomplicated. Whether it was updates or new features, everything went smoothly and quickly.
We are very satisfied and look forward to further joint projects with Dotbite!
Christopher Slapal - Head of Marketing & Sales, Vienna Red Cross
Technologies we use
Who is Dotbite?
Dotbite is a team of passionate software engineers, creative designers, digital natives, innovative thinkers, and inspiring product owners who thrive in the digital world. We specialize in scalable solutions for large amounts of data, fast infrastructure, and a user experience made for humans.
Our approach
Together with the customer, we take a holistic look at the project, sift through rough edges, find hidden potential and possible obstacles. The customer’s idea is consistently pursued from the initial concept to beyond the market launch.
Targeted prototypes and conclusive MVPs ensure that the idea is on the right track. Our agility through Scrum allows us to implement changes quickly. Short communication channels and our dedicated teams also ensure that there is always a team member available who is intimately familiar with the subject matter.
Ready to connect the dots?
Hi, I’m Emir, CEO and Co-Founder of Dotbite.
You have an interesting idea for a digital project and are looking for a sparring partner pushing the challenge through with you?
You’ve come to the right place.
Frequently Asked Questions
What does ongoing maintenance cost?
It is priced on what the application actually needs, which depends on its size, its traffic and how often it changes. At Dotbite this normally runs as a SLA (service level agreement) with an agreed monthly scope, so budgeting is predictable and bug fixing and updating do not each need a quote.
What is included in maintenance?
Monitoring of performance, uptime and error rates, security patches, dependency and framework upgrades, plus the small fixes that come up in daily use. We also flag what could be improved rather than only reporting what broke.
Do you maintain software someone else built?
Yes. We read the codebase first and give you an honest assessment, including anything that should be fixed before we take responsibility for it. If the system is in worse shape than expected, you hear that before signing rather than months later.
Our application runs fine, why pay for maintenance?
Because the risks build quietly. Dependencies fall out of support, security advisories go unpatched, and a query that was fast at ten thousand records is slow at two million. Maintenance is what stops those from becoming an outage at the worst possible moment.
What happens when something breaks?
The developers who respond already know your system, so there is no reading-in period before anyone can act. Response expectations are agreed in advance and written into the arrangement, matched to how critical the application is for your business.