Darmgesundheit Wien
Colorectal Cancer Screening For All Of Vienna
Outline
Challenges
One start date, many partners
The programme had a fixed start. On 9 June 2026 it opened to the public, and from that day on residents had to be able to register, order a kit and read their result. Every other decision had to fit that date.
The hardest parts we tackled:
- Many partners, moving specifications: The platform connects to Post, the laboratory and customer care at 1450, among others, each with its own systems and timelines. Requirements kept evolving while we built.
- Analog as good as digital: A target group aged 45 to 75 needs a path that works without a computer. Not everyone has an email address or wants an account. Residents can register by phone through 1450 and receive their result by post.
- Health data at the core: The platform handles sensitive health data. Privacy and security were a core requirement from day one and shaped every decision, from the architecture down to each email.
- Six languages from day one: The platform runs in German, English, Turkish, Bosnian, Croatian and Serbian.
Objectives
One platform for the whole programme
A screening programme has many steps. Invitation, home test, logistics, laboratory, result and follow-up. WePrevent defined how these steps fit together and which partners and systems have to be connected. Our job was to build that on one platform.
For residents the path from registration to result had to be short and clear. Customer care works in the same system, and partners such as Post and the laboratory are connected directly. Fewer interfaces, fewer manual steps and a process that holds up with large numbers of participants.
We chose the stack based on the use case and kept it as simple as possible. Laravel with Blade, Alpine.js and Tailwind. Rendering happens on the server, which to us is a form of security by default, because sensitive data stays on the server. Queues send large waves of emails without slowing down the interface.
Connecting the dots
A public screening programme only works if every resident can take part and every partner is connected.
Two ways in, one process
Residents register online at darmgesundheit.wien or by phone through 1450. Both paths lead into the same process. The kit arrives by post, the sample goes back through one of 667 post offices and partner outlets in Vienna, and the result arrives online or by letter.
Customer care and partners work in the same process, which keeps the number of interfaces and manual steps low.
Live on time, supported since
The platform went live on 9 June 2026, the day the programme started.
Since launch we have kept developing the platform with WePrevent in regular releases, shaped by what customer care and operations learn every day. Public health in Vienna is familiar ground for us. With LEAD Horizon we built the platform behind PCR testing for the whole city.
A reliable technology partner
I value working with Adrian and his team enormously. For us, Dotbite is far more than a classic IT service provider. They are a reliable technology partner who not only understands complex requirements but implements them with great commitment, technical expertise and high standards of quality. What impresses me most is how solution-oriented, flexible and collaborative the whole team is. Together we turned our vision of a fully digital prevention solution into reality. I look forward to many more projects together.
Angela Hengsberger, Managing Director, WePrevent
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